Client Name: Hotel on the Park - Luxury Cheltenham Hotel
Industry: Hotels and Restaurants
Website: www.hotelonthepark.com

"We are in the Hotel Business and realise the important contribution that the Internet makes to the levels of booking and occupancy of our Hotel. In our industry, Internet marketing is very competitive with thousands of Hotels competing for the attention of web site visitors.

At the beginning of 2003 we launched a new website. We were very disappointed with the level of traffic that our new website was receiving when compared with our old website and realised that we needed professional help in order to build targeted traffic.

We received an e-marketing communication from Chris Schofield 's company WSI and decided to invite
Chris in, to see what they could offer.

As soon as we met Chris we realised that we had found a potential supplier who not only understands the Internet, but understands business in general and what is needed to marry the two together to achieve a return on investment. We learned a lot ourselves about the Internet from Chris and we found his honest non-technical approach to our problems refreshing. Also being part of the WSI network meant that resources were available to tackle just about any Internet related task that may arise.

Initially we gave Chris an order to re-build our traffic and implement an e-marketing facility on our website and are pleased to say that the traffic to our new website now far exceeds the traffic previously experienced. This has led to an improvement in our overall bookings and we are now convinced that ongoing investment is required to maintain the momentum that we have built up. Since completion we have placed orders with WSI for other tasks.

The ongoing support that we have received from WSI has been excellent and we take advantage of Chris's knowledge and expertise frequently, when faced with strategy decisions or simply should we invest in a project/programme or not. (He is almost always available to talk to us, unlike many other Internet suppliers).

We have recommended the services of WSI to our local Hotel consortium and they have received the same excellent increase in targeted website traffic that we had experienced. We have no hesitation in recommending the services of WSI to others".

- Darryl Gregory, Owner - Hotel on the Park Cheltenham